Skip down to:
- for costs see our fees and charges webpage
- Print from one of Explore’s Public Access PCs
- Print from USB memory stick
- Print from a smart device (like a tablet or smart phone)
- Print from a laptop (anywhere) or from a PC at home
- Print via an attachment to an e-mail
- Self-service Printing, Scanning and Photocopying
(click on the arrows above for more menu options)
All of our libraries and reading cafes offer free Wi-Fi with no time limits.
We also provide access to the EduRoam wi-fi network for student use.
See also Filtering
Printing, Scanning and Photocopying
You can print A4, both colour and mono [black and white] from the public computers in all libraries. Our larger libraries offer more options for printing, including A3 and from devices other than the public computers (you’ll still need to collect the printing at one of our self-service printing locations), as well as the option to scan and photocopy documents.
Find information about the security aspects of this printing system on our policies webpage. Find the prices on our fees and charges webpage.
Print from one of Explore’s Public Access PCs
At Acomb, Clifton, Tang Hall and York Explore Explore and Haxby and Wiggington Library
- When you print a document the PC gives you a unique job number to securely and privately release your own print documents (when you’ve paid by tapping or using exact change) at the self-service print kiosk. You can queue up several print jobs (by entering all the collection codes) before paying.
- You can print A3 and A4 prints in colour or mono (black and white).
At our smaller libraries
- Print jobs come directly out of the printer, located on the reception desk.
- Hand your payment to a member of staff.
- You can print only in A4 in colour or black and white.
Print from USB memory stick
- You may print PDF files (and only PDF files) directly from a USB stick.
- At one of our locations with self-service printing (Acomb, Clifton, Tang Hall or York Explore Explore, as well as Haxby and Wiggington Library), plug your USB memory stick directly into the self-service printing kiosk, select the PDF file(s) you wish to print, select your printing options, preview (if desired) and pay. The files will then print.
Print from a smart device
- Download the app from either the Apple App Store, or the Google Play Store, by searching for PrinterOn.
- Use the app to select a printer queue, then send a document to print. The collection code will appear in the app within 30 seconds. As with the other options, you will need to collect your print job from the self-service location you selected (Acomb, Clifton, Tang Hall or York Explore Explore, as well as Haxby and Wiggington Library)
Print from a laptop (anywhere) or from a PC at home
- This link will take you to the PrinterOn website, scroll down and select United Kingdom, then York (you might need to scroll back up), and then the printer queue you’d like to use.
- Follow the on-screen instructions to send your document to print. The collection code will appear on the site in approximately 30 seconds. As with the other options, you will need to collect your print job from the self-service location you selected (Acomb, Clifton, Tang Hall or York Explore Explore, as well as Haxby and Wiggington Library)
Print via an attachment to an e-mail
- Attach your document to an e-mail and send to your preferred e-mail address.
- Depending on what type of printing you want to do, there are four e-mail addresses for each location to choose from:
- York Explore
- Acomb Explore
- Clifton Explore
- Tang Hall Explore
- Haxby and Wiggington Library
- You will receive two collection codes in a reply e-mail, one to print the e-mail and one to print the document you attached to the e-mail. You only need the second code to print your document. This can take up to 20 minutes to arrive. As with the other options, you will need to collect your print job from the self-service location you selected (Acomb, Clifton, Tang Hall or York Explore Explore, as well as Haxby and Wiggington Library)
Self-service Printing, Scanning and Photocopying
Here is a short video giving an overview of our self-service printing, scanning and photocopying facilities in Acomb, Clifton, Tang Hall or York Explore Explore, as well as Haxby and Wiggington Library.
Public Access Computers
All of our Explore centres and libraries have PCs (personal computers) available for you to use.
To use one of our computers, you need to log on with your library card number and your library PIN. If you don’t know your PIN, a member of staff will be happy to look it up for you. For a small charge, we can provide guest access for visitors to York.
Members of the library can use our computers for free for up to two hours a day. You can split this allowance into more than one session, and sessions don’t have to be at the same library.
Members of the library can book computer sessions up to a week in advance, although booking is not compulsory.
The software available on the library PCs is:
- Windows 10
- MS Office 2021 (including Word, Excel, PowerPoint, Publisher and Access)
- Three browsers: Edge, Chrome, Firefox
- Adobe Acrobat Reader
- Communicate in Print
- Windows Accessibility tools including magnification and narration
- Windows accessories including Paint 3D, Maps, Notepad, Calculator and Media Player
There are ports for headphones and for USB storage devices, should you wish to bring these when you visit.
On the Wi-Fi and our public access PCs, you might find that some webpages have been blocked by our automatic filter. This is intended to block illegal or harmful sites, and not as a barrier to legitimate internet use. Payday loans websites are blocked as part of City of York Council’s anti-poverty strategy.
As with any automated system, mistakes can be made, so please let us know if you come across a site you think has been blocked in error.