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Printing, Scanning and Photocopying

Public Access Computers

♢ Filtering

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Wi-Fi

All of our libraries and reading cafes offer free Wi-Fi with no time limits.

We also provide access to the EduRoam wi-fi network for student use.

Printing, Scanning and Photocopying

You can print A4, both colour and mono [black and white] from the public computers in all libraries. Our larger libraries offer more options for printing, including A3 and from devices other than the public computers (you’ll still need to collect the printing at one of our self-service printing locations), as well as the option to scan and photocopy documents.

Print from a Public Access PC

At Acomb, Clifton, Tang Hall and York Explore Explore and Haxby & Wigginton Library

  • When you print a document the PC gives you a unique job number to securely and privately release your own print documents (when you’ve paid by tapping or using exact change) at the self-service print kiosk. You can queue up several print jobs (by entering all the collection codes) before paying.
  • You can print A3 and A4 prints in colour or mono (black and white).

At our smaller Gateway libraries

  • Print jobs come directly out of the printer, located on the reception desk.
  • Hand your payment to a member of staff.
  • You can print only in A4 in colour or black and white.

Print from USB memory stick

  • You may print PDF files directly from a USB stick.
  • At libraries with self-service printing kiosks – Acomb, Clifton, Haxby and Wigginton, Tang Hall and York Explore, you can plug a USB memory stick directly into the self-service printing kiosk, select the items you wish to print, select your printing options, preview and pay. The files will then print.

Print from a smart device

  • Download the app from either the Apple App Store, or the Google Play Store, by searching for PrinterOn.
  • Use the app to select a printer queue, then send a document to print. The collection code will appear in the app within 30 seconds. As with the other options, you will need to collect your print job from the self-service location you selected (Acomb, Clifton, Tang Hall or York Explore Explore, as well as Haxby and Wiggington Library)

Print from a laptop (anywhere) or from a PC at home

  • This link will take you to the PrinterOn website, scroll down and select United Kingdom, then York (you might need to scroll back up), and then the printer queue you’d like to use.
  • Follow the on-screen instructions to send your document to print. The collection code will appear on the site in approximately 30 seconds. As with the other options, you will need to collect your print job from the self-service location you selected (Acomb, Clifton, Tang Hall or York Explore Explore, as well as Haxby and Wiggington Library)

Print via an attachment to an e-mail

Public Access Computers

All of our Explore centres and libraries have PCs (personal computers) available for you to use.

Using

To use one of our computers, you need to log on with your library card number and your library PIN. If you don’t know your PIN, a member of staff will be happy to look it up for you. For a small charge, we can provide guest access for visitors to York.

Members of the library can use our computers for free for up to two hours a day. You can split this allowance into more than one session, and sessions don’t have to be at the same library.

Booking

Members of the library can book computer sessions up to a week in advance, although booking is not compulsory.

Please use our booking webpage if you wish to book a session. You’ll need your library card number and PIN to log in. Alternatively you can book by speaking to library staff at any branch.

Software

The software available on the library PCs is:

  • Windows 10
  • MS Office 2021 (including Word, Excel, PowerPoint, Publisher and Access)
  • Three browsers: Edge, Chrome, Firefox
  • Adobe Acrobat Reader
  • Paint.NET
  • Communicate in Print
  • Windows Accessibility tools including magnification and narration
  • Windows accessories including Paint 3D, Maps, Notepad, Calculator and Media Player

There are ports for headphones and for USB storage devices, should you wish to bring these when you visit.

Filtering

On the Wi-Fi and our public access PCs, you might find that some webpages have been blocked by our automatic filter. This is intended to block illegal or harmful sites, and not as a barrier to legitimate internet use. Payday loans websites are blocked as part of City of York Council’s anti-poverty strategy.

As with any automated system, mistakes can be made, so please let us know if you come across a site you think has been blocked in error.

Security

Find information about the security aspects of printing on our policies webpage.

Costs

Find the prices on our fees and charges webpage.