using the smart phone app
All of our libraries and reading cafes offer free Wi-Fi with no time limits.
We also provide access to the EduRoam wi-fi network for student use.
Print at a library
You can print from the public computers in all libraries.
At Acomb, Clifton, Tang Hall and York Explore Explore and Haxby and Wiggington Library
- When you print a document the PC gives you a unique job number to securely and privately release your own print documents at the print kiosk.
- You may also print files directly from a USB stick.
- You can print A3 and A4 prints in colour or mono (black and white).
At our smaller libraries
- Print jobs come directly out of the printer.
- Hand your payment to a member of staff.
- You can print only in A4 in colour or black and white.
Print from a home PC or laptop
- Follow this link, select United Kingdom, then York (you might need to scroll up), and then the printer queue you’d like to use.
- Follow the on-screen instructions to send your document to print. The collection code will appear on the site in approximately 30 seconds.
Print from a smartphone or tablet
- Download the app from either the Apple App Store, or the Google Play Store, by searching for PrinterOn.
- Use the app to send a document to print. The collection code will appear in the app within 30 seconds.
Print via E-mail
- Attach your document to an e-mail and send to your preferred e-mail address.
- Depending on what type of printing you want to do, there are four e-mail addresses for each location to choose from:
- York Explore
- Acomb Explore
- Clifton Explore
- Tang Hall Explore
- Haxby and Wiggington Library
- You will receive a collection code in a reply e-mail. This can take up to 20 minutes to arrive.
Find information about the security aspects of this printing system on our policies webpage. Find the prices on our fees and charges webpage.
Public Computers – Using
To use one of our computers, you need to log on with your library card number and your library PIN. If you don’t know your PIN, a member of staff will be happy to look it up for you.
Members of the library can use our computers for free for up to two hours a day. You can split this allowance into more than one session, and sessions don’t have to be at the same library.
Public Computers – Booking
Members of the library can book computer sessions up to a week in advance, although booking is not compulsory.
Public Computers – Software
The software available on the library PCs is:
- Windows 10
- MS Office 2016 (including Word, Excel, PowerPoint, Publisher and Access)
- Three browsers: Edge, Chrome, Firefox
- Adobe Acrobat Reader
- Communicate in Print
- Windows Accessibility tools including magnification and narration
- Windows accessories including Paint 3D, Maps, Notepad, Calculator and Media Player
There are ports for headphones and for USB storage devices, should you wish to bring these when you visit.
On the PCs and Wi-Fi, you might find that some webpages have been blocked by our automatic filter. This is intended to block illegal or harmful sites, and not as a barrier to legitimate internet use. Payday loans websites are blocked as part of City of York Council’s anti-poverty strategy.
As with any automated system, mistakes can be made, so please let us know if you come across a site you think has been blocked in error.